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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UA7H1PE
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Post-Warranty Onsite Support for LaserJet E72525 MFP Managed

Ensure your HP LaserJet E72525 Multifunction Printer stays operational with our comprehensive HP 1 Year Post Warranty 4-Hour 9x5 Service with Defective Media Retention. Designed for businesses that rely heavily on their printing infrastructure, this care pack provides peace of mind by offering fast, expert onsite repair within four hours during standard business days. Whether you need immediate remote troubleshooting or require an in-person technician to swiftly resolve hardware issues, our service guarantees minimal downtime and maximum productivity.

One of the standout features of this care pack is the Defective Media Retention option, empowering you to maintain control and security of your sensitive data. When an issue arises with your device's storage media, you'll retain possession of the defective drives, allowing you to dispose or archive them in compliance with your organization's data security policies. Alongside data protection, the service covers replacement parts and materials, including critical HP branded components like Jetdirect network parts, memory modules, paper trays, and duplex units, ensuring your device is restored to peak performance.

By choosing this HP care pack, you're partnering with experienced professionals who utilize a formal escalation management system for complex cases, guaranteeing that every issue is resolved efficiently and effectively. Benefit from optimized uptime, proactive support, and expert technicians ready to assist remotely or onsite, making this service the smart choice for keeping your LaserJet E72525 MFP running smoothly beyond its warranty period.



Specification Details
Product Name HP 1 year Post Warranty 4-hour 9x5 w/DMR Service for LaserJet E72525 MFP Managed
SKU UA7H1PE
Care Pack Type Electronic
Service Type Care Pack
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage Post warranty
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Duration 1 year (12 months)
Additional Support Defective media retention
Support Features Remote problem diagnosis and support, Onsite hardware support – same business day, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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