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Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 4 Year Next Business Day Onsite Service with Defective Media Retention for Color LaserJet E77825-E78325 MFP Managed
Brand: HP
SKU: UA5K5E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Support with Defective Media Retention

Experience peace of mind with the HP 4 year Next Business Day Onsite Service w/Defective Media Retention designed for Color LaserJet E77825-E78325 MFP Managed devices. This comprehensive Care Pack ensures your hardware will be attended to promptly with expert onsite repairs delivered the very next business day after diagnosis, minimizing costly downtime and keeping your workflow uninterrupted.

Security and control over your data are crucial, and with this service, you retain possession of any defective storage media. This means you can manage sensitive information securely, whether you choose to dispose of or archive it according to your industry standards or internal policies. Complemented by remote diagnostics and support from HP's skilled technicians, you receive efficient troubleshooting and precise problem resolution from wherever you are.

With replacement parts and materials included, along with escalation management for complex issues, this Care Pack covers all HP-branded components—ensuring comprehensive maintenance support. Ensure your organization’s productivity and data security remain uncompromised with this trusted service solution backed by HP’s experience and commitment.



Specification Details
Product Name HP 4 year Next Business Day w/Defective Media Retention for Color LaserJet E77825-E78325 MFP Managed
Product Number UA5K5E
Care Pack Type Electronic
Duration 4 years
Response Time Next business day response
Service Method Onsite repair
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Warranty Coverage In warranty
Support Type Onsite repair
Service Features Remote problem diagnosis and support, Onsite hardware support, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Registration Required No
Place of Service Onsite
Product Classification Fixed CP standalone
UNSPSC Code 81112306
Tangible Flag N
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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