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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9PG5E
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
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Dispatch

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Key Specs

Product Overview

Description

Ensure Peak Performance with the HP Maintenance Kit Replacement Service

Extend the life and maintain the exceptional print quality of your Color LaserJet E77xxx and E78xxx Multi-Function Printers with the HP Maintenance Kit Replacement Service. Designed to keep your device running smoothly, this service guarantees professional, onsite maintenance from certified HP technicians. Utilizing only Original HP parts, the maintenance kit replacement includes critical components such as the ADF Pick Roller, ADF Separation Roller, and Tray 2x Roller, ensuring your printer continues to deliver reliable, high-quality output.

With this comprehensive care pack, you gain more than just part replacements. It offers expert onsite maintenance, professional cleaning, and thorough functional verification to prevent downtime and maintain productivity. The service covers travel, labor, and part replacement, making it convenient and cost-effective by eliminating unexpected maintenance hassles. Plus, it's warranty-independent and offers a scheduled response time within standard workdays, providing you peace of mind and seamless support for six months.

Investing in the HP Maintenance Kit Replacement Service means putting your trust in knowledgeable technicians and genuine parts, safeguarding your investment and ensuring your hardware performs at its best. Proper maintenance not only helps maintain print quality but also maximizes the overall lifespan of your device, allowing your business to run efficiently without interruption. Choose HP’s trusted maintenance solution and experience dependable support that keeps your printing environment optimized.



Specification Details
Product Name HP Maintenance Kit Replacement Service for Color LaserJet E77xxx E78xxx MFP ADF+Tray2 GX
Product Number U9PG5E
Care Pack Type Electronic
Service Method Onsite maintenance
Coverage Window Standard workdays - 9 hours
Duration 6 months
Response Time Scheduled
Warranty Coverage Warranty independent
Support Type Maintenance kit replacement
Maintenance Kit Components ADF Pick Roller, ADF Separation Roller, Tray 2x Roller
Service Features Onsite expert maintenance kit replacement, Onsite professional cleaning, Verification of functionality, Travel, labor, and Original HP parts included
Registration Required No
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.