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HP 5 Year Return to Depot Service for LaserJet Enterprise M609 & M612
Brand: HP
SKU: U9NA7E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Ensure Continuous Performance with HP 5 Year Return to Depot Service

Minimize downtime and maximize productivity with the HP 5 Year Return to Depot Service for LaserJet Enterprise M609 and M612 printers. This comprehensive care pack is designed to provide you with reliable offsite repair and expert support, ensuring your essential hardware stays operational without the hassle. Whether you choose to ship your device or carry it in personally, HP's dedicated service centers will promptly diagnose and repair your equipment, returning it in fully functional condition.

Enjoy peace of mind with next business day response support and a full five-year coverage period, allowing you to focus on your business while HP handles maintenance and repairs. This service includes everything you need: remote problem diagnosis, materials, parts, and return shipping, all covered under one convenient care pack. Ideal for businesses that demand consistent printer performance, the HP Return to Depot Service offers professional assistance, seamless repair logistics, and trusted expertise.

Experience unparalleled service quality and commitment with HP’s depot repair method. This offsite solution alleviates the stress of hardware issues with expert handling and speedy turnaround times, making it an essential investment for safeguarding your LaserJet Enterprise devices and your company’s workflow.



Key Specifications
Product Name HP 5 year Return to Depot Service for LaserJet Enterprise M609 M612
Product Number U9NA7E
Care Pack Type Electronic
Care Pack Subtype BASE
Service Method Depot repair
Warranty Coverage In warranty
Response Time Next business day response
Duration 5 years (60 months)
Coverage Window Standard workdays - 9 hours
Logistics Options Customer carry-in or shipment
Place of Service Offsite
Support Type Return to depot
Service Features Remote problem diagnosis, repair at HP service center, return shipment of functional device, materials, parts, and return shipping included
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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