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HP 5 Year Plus Service Plan Hardware Support with DMR for HP Latex 800W (In Warranty)
Brand: HP
SKU: U57DZE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Product Overview

Description

Reliable 5-Year Hardware Support for Your HP Latex 800W

Ensure uninterrupted performance and peace of mind with the HP 5 year Plus Service Plan Hardware Support w/DMR for HP Latex 800W (In Warranty). This comprehensive care pack offers expert onsite repair services that guarantee your HP Latex 800W printer remains in optimal condition throughout its first five years. With next business day response and advanced parts exchange, you'll minimize downtime and keep your workflow running smoothly.

Designed to support your business operations efficiently, the service plan includes defective media retention (DMR), enabling you to retain problematic print media for analysis. You’ll receive remote problem diagnosis and support as well as access to PrintOS Plus solutions like HP Live Production, HP Jobs API, and HP Learn Premium, empowering you with digital tools to enhance productivity. Whether the support is needed remotely or onsite, HP’s certified specialists are ready to assist during standard workdays for a total of nine hours each day.

Choosing this care pack means choosing reliability backed by industry-leading HP expertise. Your printer will be handled by professionals who are committed to restoring your hardware to peak condition with genuine parts and proven repair techniques. The 5-year duration ensures sustained protection and fast response, so you can focus on your creative and production goals without worrying about unexpected hardware issues.



Specification Details
Product Name HP 5 year Plus Service Plan Hardware Support w/DMR for HP Latex 800W (In Warranty)
Product Number U57DZE
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage In warranty
Additional Support Option Defective media retention
Coverage Window Standard workdays - 9 hours
Duration 5 years (60 months)
Response Time Next business day response
Support Features Remote problem diagnosis and support, Advanced parts exchange, Next business day onsite hardware support, PrintOS Plus Solutions, Defective media retention
Support Type Onsite repair
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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