Skip to product information
Graphics Solutions Care Pack Services_Product__Product Only_Center facing
  • Graphics Solutions Care Pack Services_Product__Product Only_Center facing
HP 5 Year Parts Coverage Hardware Support for SD Pro Series Scanner
Brand: HP
SKU: U5AD0E
POA View More
Out of stock

POA

Request a Quote

×

Request a Quote

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

Not sure which printer suits your need?
Take our Global 5 Audit to discover your ideal printer and get product recommendations.

Some of our clients have save up to 50% OFF by taking this audit

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

We wouldn't be beaten by price

If you’ve seen it cheaper, let us know

Key Specs

Product Overview

Description

Optimize Your SD Pro Series Scanner with Reliable Parts Coverage

Ensure uninterrupted performance of your SD Pro Series Scanner with the HP 5 Year Parts Coverage Hardware Support. This comprehensive service provides you with advance exchange parts shipped next business day, eliminating the need to keep spare components in stock. Designed exclusively for the EMEA channel, it offers a streamlined, efficient approach to hardware maintenance, enhancing operational uptime and minimizing downtime.

Benefit from expert remote problem diagnosis and onsite hardware support delivered by experienced HP technicians. The service provides a standard 9-hour coverage window on standard workdays, ensuring you receive timely assistance exactly when you need it. Whether it's remote troubleshooting or part replacement, HP's skilled professionals work diligently to restore your equipment to optimal condition swiftly and effectively.

Experience peace of mind with included shipping charges for standard delivery and optional service features such as accidental damage protection, defective media retention, and call-to-repair time commitments. With a 5-year duration of warranty coverage, this Care Pack ensures your investment is protected long-term, allowing you to focus on your core business activities without worrying about hardware disruptions.



Feature Details
Product Name HP 5 year Parts Coverage Hardware Support for SD Pro Series Scanner
Product Number U5AD0E
Care Pack Type Electronic
Duration 5 years
Coverage Window Standard workdays - 9 hours
Response Time Next business day response
Service Method Part exchange
Warranty Coverage In warranty
Place of Service Channel
Logistics Options Parts shipped next business day
Support Type Exchange
Optional Service Features Accidental damage protection, Defective media retention, Comprehensive defective material retention, Call-to-repair time commitment
Product Classification Fixed CP standalone
UNSPSC Code 43211595
Company HPI
Supplies & accessories
Support Downloads

Page title

Select a page to display its content.
Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Recommended Products

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.
Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.