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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U03HHE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Ensure Maximum Uptime with HP 5 Year Next Business Day Onsite Service

Protect your investment and minimize downtime with the HP 5 Year Next Business Day with Defective Media Retention (DMR) Service for Color LaserJet Managed MFP E877xx. Designed to keep your hardware running smoothly, this care pack provides you with reliable, expert support, combining fast response times with secure data handling. Gain peace of mind knowing that when hardware issues arise, HP's certified technicians will arrive the very next business day to diagnose, repair, or replace necessary parts, getting your printer back into full operation with minimal disruption.

This comprehensive service plan offers more than just onsite repairs. Benefit from remote troubleshooting and problem resolution by HP's IT experts, saving you time and effort. The defective media retention feature ensures that you maintain full control over your sensitive data by allowing you to keep any failed storage media, helping you comply with security standards and industry regulations. Additionally, all HP branded components, including network interfaces, memory, paper trays, duplex units, and storage media, are covered under this care pack, providing all-around protection for your device.

With a full five years of standard workday coverage and escalation management for complex issues, this service is tailored to meet the demands of busy business environments. HP's commitment to customer satisfaction ensures expert support and efficient workflows from start to finish. Invest in the HP 5 Year Next Business Day with DMR Service and experience a seamless, secure, and dependable service plan that enhances your productivity and safeguards your critical data.



Specification Detail
Care Pack Type Electronic
Care Pack Subtype BASE
Service Method Onsite repair
Place of Service Onsite
Duration 5 years
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Support Type Onsite repair
Additional Support Option Defective media retention
Warranty Coverage In warranty
Service Features Remote problem diagnosis and support, Onsite hardware support, Defective media retention, Replacement parts and materials, Escalation management, Coverage for all HP branded components
Product Number (SKU) U03HHE
UNSPSC Code 81111812
Product Classification Fixed CP standalone
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.