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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9NC7E
Sale price  $751.00 SAVE   $41.55 Regular price  $792.55
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Support for Your Color LaserJet

Experience peace of mind and superior protection with the HP 5 year Next Business Day with Defective Media Retention (DMR) Service tailored for your Color LaserJet E60075 and E60175 Managed printers. Designed for businesses that demand uninterrupted productivity, this care pack ensures expert assistance is available right when you need it. With next business day onsite support, minor hiccups or major hardware issues are resolved swiftly, minimizing downtime and maximizing efficiency.

Security and control over your sensitive data are paramount. This unique service allows you to retain possession of any defective storage media, empowering you to handle data disposal or archival in a manner compliant with your organization's standards and industry regulations. Alongside this, HP's professional technicians will not only diagnose and repair your hardware but also replace any necessary parts or materials using genuine HP components, ensuring your device runs like new.

Our service guarantees comprehensive coverage, including HP branded accessories and network components, and offers escalation management for complex incidents. Whether you require remote diagnostics or in-person assistance, HP's commitment to thorough, timely support means your business operations stay on track. Secure your investment and optimize uptime with this dependable care pack from HP.



Specification Details
Product Name HP 5 year Next Business Day w/DMR Service for Color LaserJet E60075 E60175 Managed
SKU U9NC7E
Product Type Care Pack
Care Pack Subtype BASE
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage In warranty
Duration 5 years (60 months)
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Support Type Onsite repair
Service Features Remote problem diagnosis and support, Onsite hardware support, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Datasheet Publication Number 4AA5-6385
UNSPSC Code 81112306
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.