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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UB9R9E
$324.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Extend Your LaserJet Pro MFP Protection with HP 5 Year Next Business Day Service

Ensure your HP LaserJet Pro MFP models M428, M429, and M329 remain operational with confidence by choosing the HP 5 Year Next Business Day Service Care Pack. This comprehensive plan provides you with expert onsite hardware support, guaranteeing professional repair and replacement services right at your business location. Avoid costly downtime by securing next business day response times from HP's qualified technicians, who will promptly address and resolve your device issues.

Designed for those who value reliability and efficiency, this Care Pack includes remote problem diagnosis and support, allowing many issues to be resolved quickly without delay. When onsite service is necessary, HP commits to be at your door the next business day, bringing replacement parts and comprehensive repair expertise. The service covers all HP branded components, from network parts to paper trays and duplex units, ensuring your entire device operates flawlessly throughout the extended service duration.

By investing in this 5 year service plan, you increase the longevity and performance of your HP hardware while reducing the total cost of ownership. Backed by HP’s formal escalation management process, you receive the highest level of concern for complex problems, handled swiftly by specialized resources or third parties. Experience superior support — from remote assistance to onsite repair — with HP’s trusted Care Pack service, designed to keep your operations running smoothly and your business productive.



Specification Details
Product Name HP 5 year Next Business Day Service for LaserJet Pro MFP M428 M429 M329
SKU UB9R9E
Product Type Care Pack
Duration 5 years
Service Method Onsite repair
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Service Features Remote problem diagnosis and support, Onsite hardware support, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Registration Required No
Support Type Onsite repair
UNSPSC Code 81111812
Company HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.