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HP 5 Year Next Business Day Service for LaserJet Enterprise M609 M612
Brand: HP
SKU: U9MZ2E
$507.00 SAVE   $28.92 $535.92
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable 5-Year Next Business Day Service for Your HP LaserJet Enterprise M609 M612

Ensure the continuous, peak performance of your HP LaserJet Enterprise M609 or M612 printer with this comprehensive 5-year Next Business Day Service from HP. Designed to deliver quick and professional onsite repairs, this Care Pack promises minimal downtime and maximum productivity. When technical issues arise, you can rely on prompt expert assistance—an HP technician will be dispatched to your location the next business day to resolve problems efficiently, keeping your workflow running smoothly.

This service plan offers more than just speedy repairs; it also provides secure defective media retention, allowing you to retain possession of failed storage media for safe disposal or archiving according to your organization's security policies. You benefit from full coverage of all HP-branded components, including network components and accessories, ensuring that any necessary parts or materials are replaced at no extra cost. With HP's formal escalation management, complex issues are handled by the right resources to guarantee a thorough resolution.

Experience peace of mind knowing that you have reliable, expert support protecting your investment. Whether through remote troubleshooting or onsite repair, HP's specialized technicians prioritize your needs with a standard 9-hour workday coverage window. This Electronic Care Pack with a 5-year duration is a valuable addition to your HP LaserJet Enterprise solution, providing sustained support and swift problem resolution to keep your office running at its best.



Feature Details
Product Name HP 5 year Next Business Day Service for LaserJet Enterprise M609 M612
SKU U9MZ2E
Care Pack Type Electronic
Service Duration 5 years (60 months)
Response Time Next business day response
Service Method Onsite repair
Coverage Window Standard workdays - 9 hours
Coverage HP branded components including Jetdirect network components, memory components, paper trays, duplex units, and storage media
Additional Support Option Defective media retention
Warranty Coverage In warranty
Service Features Remote diagnosis, replacement parts included, escalation management
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.