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HP 5 Year Next Business Day Onsite Service with Defective Media Retention for LaserJet E60065 E60165 Managed
Brand: HP
SKU: U9NH7E
$299.00 SAVE   $332.40 $631.40
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable 5-Year Onsite Support with Next Business Day Response and Defective Media Retention

Ensure your HP LaserJet E60065 and E60165 Managed printers stay at peak performance with the HP 5 Year Next Business Day Onsite w/DMR Service. This Care Pack offers comprehensive onsite repair with a prompt next business day response, minimizing downtime and maximizing productivity for your business operations. With a full five years of coverage, experience peace of mind knowing that expert assistance is just a call away when you need it most.

Enjoy the added advantage of Defective Media Retention (DMR), enabling you to maintain full control over your sensitive data. In case of storage media failure, HP will handle the diagnostics and replacement, but you retain possession of the defective drive to securely dispose of or archive it according to your organizational policies or industry regulations. This security-conscious feature helps safeguard your critical information without compromising convenience.

The service includes remote troubleshooting by experienced IT specialists who will quickly diagnose and resolve issues remotely whenever possible. If an in-person visit is required, trained technicians will be dispatched to your location to repair or replace any necessary parts. Additionally, coverage extends to all HP branded components and accessories such as memory, Jetdirect network cards, duplex units, and paper trays. Rely on HP’s formal escalation procedures to tackle more complex problems efficiently—help is truly just a step away.



Specification Details
Product Name HP 5 year Next Business Day Onsite w/DMR Service for LaserJet E60065 E60165 Managed
SKU U9NH7E
Care Pack Type Electronic
Service Method Onsite repair
Response Time Next business day
Duration 5 years (60 months)
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Additional Support Option Defective media retention
Supported Components All HP branded components including Jetdirect network cards, memory, accessories like paper trays and duplex units
Service Features Remote problem diagnosis, onsite next business day repair, escalation management, replacement parts included
Registration Required No
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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For 2016, 2017, and a finalist for 2018, 2022, and 2023.
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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.