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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U9ZF9E
Sale price  $2,125.00 SAVE   $99.94 Regular price  $2,224.94
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Ensure Maximum Uptime with HP 5 Year Next Business Day Onsite Support

Experience unparalleled peace of mind with the HP 5 Year Next Business Day Onsite Hardware Support with Defective Media Retention for DesignJet Z9-44 2 roll. Tailored specifically for your DesignJet Z9-44 2 roll printer, this comprehensive care pack guarantees rapid response and expert hardware support directly at your location. Say goodbye to prolonged downtimes and costly delays; our skilled technicians will arrive at your doorstep the very next business day to promptly resolve any hardware issues.

This service goes beyond mere repairs — with replacement parts and materials included, you’re assured of swift restoration to peak performance. Whether it’s remote diagnostics or onsite assistance, HP’s dedicated support team works tirelessly nine hours a day, five days a week, ensuring your printer stays operational and productive. Further, special attention is given to data security with defective media retention, allowing you to keep any malfunctioning storage media, enhancing your control over sensitive information.

Investing in this HP Care Pack is investing in reliability, efficiency, and security. From formal escalation procedures to continuous access to electronic support tools, you are empowered with comprehensive solutions to keep your operations moving smoothly. Protect your hardware, minimize risk, and maximize productivity with confidence knowing that help is just a call or visit away.



Product Specifications
Product Name HP 5 year Next Business Day Onsite HW Support w/Defective Media Retention for DesignJet Z9-44 2 roll
SKU U9ZF9E
Duration 5 years (60 months)
Service Type Onsite repair with defective media retention
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Place of Service Onsite
Care Pack Type Electronic
Warranty Coverage In warranty
Support Features Remote problem diagnosis and support, replacement parts included, formal escalation procedures, HP remote system access
Product Classification Fixed CP standalone
UNSPSC Code 81111818
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.