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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U9ZC3E
Sale price  $1,419.00 SAVE   $67.49 Regular price  $1,486.49
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Hardware Support for Your DesignJet Z9-24

Experience unmatched peace of mind with the HP 5 Year Next Business Day Onsite Hardware Support with Defective Media Retention for DesignJet Z9-24 1 roll. Designed specifically to keep your DesignJet Z9-24 printer operating at peak performance, this comprehensive Care Pack ensures expert assistance is just a call away. Whether you encounter a minor hiccup or a major hardware issue, our skilled technicians promise next business day onsite repair — minimizing downtime and maximizing your productivity.

Our support service is backed by experienced professionals who provide remote problem diagnosis and can swiftly dispatch replacement parts and materials right to your doorstep. Benefit from formal escalation procedures and management, plus access to HP's advanced electronic support tools and remote system access. The defective media retention feature offers you ultimate control and security by allowing you to keep your old defective storage media after replacement, safeguarding your sensitive information.

Protect your investment with this 5-year onsite hardware support plan that operates during standard business hours, ensuring dedicated coverage exactly when you need it most. Registration is not required, and service begins immediately from your hardware purchase date. Stay confident knowing that HP's expert service commitment keeps your business moving forward with minimal interruption.



Specification Details
Product Name HP 5 year Next Business Day Onsite HW Support w/Defective Media Retention for DesignJet Z9-24 1 roll
Product Number (SKU) U9ZC3E
Care Pack Type Electronic
Service Type Onsite repair with Next Business Day response
Duration 5 years (60 months)
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Response Time Next business day
Registration Required No
Warranty Coverage In warranty
Service Features Remote problem diagnosis and support, Formal escalation procedures, Replacement parts included, HP remote system access
UNSPSC Code 81111818
Coverage Start Date of hardware purchase
Company HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.