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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U9ZA8E
Sale price  $1,696.00 SAVE   $80.34 Regular price  $1,776.34
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Hardware Support

Ensure your DesignJet Z9-44 printer operates at peak performance with the HP 5 Year Next Business Day Onsite Hardware Support with Defective Media Retention. This comprehensive care pack guarantees expert onsite repair services within the next business day, minimizing downtime and helping your business maintain productivity. Whether a minor hardware glitch or a significant issue arises, HP's knowledgeable technicians will arrive promptly during standard workdays, equipped with necessary replacement parts and materials to swiftly restore your device.

Comprehensive Support for Peace of Mind

With a full five-year coverage, this HP care pack offers extensive protection, including remote problem diagnosis and formal escalation procedures to ensure your concerns are prioritized and resolved efficiently. The added benefit of defective media retention allows you to keep your old, defective storage media for security and compliance, while HP manages the replacement. Benefit from continuous access to electronic support tools and HP’s proficient remote assistance, giving you multiple layers of support tailored to your needs.

Why Choose HP Onsite Hardware Support?

  • Prompt, in-person repairs that save critical time
  • Reliable parts and materials included directly onsite
  • Support available during standard 9-hour business days
  • Secure defective media retention policy for data control
  • Comprehensive 5-year warranty duration ensuring long-term care
Invest in excellence and convenience with HP’s trusted onsite support service—designed to keep your DesignJet Z9-44 running smoothly and efficiently.

Specification Details
Product Name HP 5 year Next Business Day Onsite HW Support w/Defective Media Retention for DesignJet Z9-44 1 roll
SKU U9ZA8E
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage In warranty
Additional Support Option Defective media retention
Coverage Window Standard workdays - 9 hours
Duration 5 years (60 months)
Response Time Next business day response
Support Type Onsite repair
Product Number U9ZA8E
UNSPSC Code 81111818
Service Features Remote problem diagnosis and support, Next business day onsite hardware support, Replacement parts and materials included, Formal escalation procedures and management, Access to electronic support information and tools, HP remote system access and support, Defective media retention
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.