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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U9WE5E
Sale price  $3,380.00 SAVE   $159.45 Regular price  $3,539.45
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Hardware Support

Ensure your DesignJet Z6810-42 remains in peak condition with the HP 5 Year Next Business Day Onsite Hardware Support featuring Defective Media Retention. Designed to minimize downtime and maximize productivity, this comprehensive care pack provides expert onsite repair services delivered right to your doorstep on the next business day. Backed by HP's extensive expertise, you can trust that any hardware issue will be diagnosed and resolved swiftly, allowing you to focus on what matters most – your business.

Comprehensive Support Tailored to Your Needs

With coverage spanning an impressive five years, this care pack offers a robust solution with convenient standard workday service hours. You benefit from remote problem diagnosis, formal escalation procedures, and access to HP’s electronic support tools, ensuring quick and efficient troubleshooting. Additionally, the defective media retention feature offers an exceptional layer of data security by allowing you to retain defective storage disks, giving you peace of mind and control over sensitive information.

Why Choose HP Onsite Support?

  • Next business day onsite response to get you back up and running fast.
  • All replacement parts and materials included for seamless repairs.
  • Flexible support options including remote assistance and onsite repair.
  • Defective media retention enhances data security and compliance.

Stay in control and safeguard your investment with HP’s trusted onsite hardware support service. Whether you need prompt onsite repair or expert guidance remotely, this care pack covers all your support needs, ensuring your DesignJet Z6810-42 remains reliable and operational throughout the life of the contract.



Specification Details
Product Name HP 5 year Next Business Day Onsite HW Support w/Defective MediaRetention for DesignJet Z6810-42
Product Number (SKU) U9WE5E
Product Type Care Pack
Duration 5 years (60 months)
Coverage Window Standard workdays - 9 hours
Response Time Next business day response
Service Method Onsite repair
Additional Support Option Defective media retention
Support Type Onsite repair with remote problem diagnosis
Replacement Parts Included
Registration Required No
UNSPSC Code 81111818
Datasheet Publication Number 4AA5-6385
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.