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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U9YX8E
Sale price  $1,148.00 SAVE   $54.67 Regular price  $1,202.67
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Hardware Support for DesignJet Z6-24

Ensure uninterrupted productivity and peace of mind with the HP 5 year Next Business Day Onsite HW Support with Defective Media Retention for DesignJet Z6-24 1 roll. This comprehensive Care Pack service delivers expert onsite repairs, replacement parts, and technical support to your door within the next business day, minimizing downtime and maximizing the lifespan of your critical printing equipment. With coverage during standard workdays and a response time that prioritizes your business needs, HP provides a swift and efficient solution for hardware issues.

Benefit from HP’s extensive expertise and remote diagnostic capabilities that allow problems to be identified and often resolved faster, while still offering trusted in-person hardware repair services when required. Moreover, this Care Pack uniquely includes defective media retention, enabling you to securely retain your defective storage media instead of surrendering it, giving you greater control over your data and security compliance.

The 5-year duration of this service ensures long-term, stable support for your HP DesignJet Z6-24, backed by formal escalation and management procedures. HP’s commitment to quality, convenience, and thorough service means you are supported by a global leader with electronic access to tools and information designed to keep your business moving forward.



Specification Details
Product Name HP 5 year Next Business Day Onsite HW Support w/Defective Media Retention for DesignJet Z6-24 1 roll
Product Number (SKU) U9YX8E
Care Pack Type Electronic
Service Method Onsite repair
Coverage Period 5 years (60 months)
Response Time Next Business Day
Coverage Window Standard workdays, 9 hours
Additional Support Option Defective media retention
Warranty Coverage In warranty
Support Type Onsite repair
Key Service Features Remote problem diagnosis, formal escalation, replacement parts included, HP remote system access
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.