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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U7UN1E
Sale price  $2,578.00 SAVE   $121.98 Regular price  $2,699.98
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Hardware Support for Your DesignJet SD Pro MFP

Experience unparalleled peace of mind with the HP 5 year Next Business Day Onsite Hardware Support with Defective Media Retention, specially crafted for your DesignJet SD Pro MFP. When hardware issues arise, downtime can cost you valuable time and money. With this comprehensive care pack, you gain expert assistance at your doorstep the very next business day, ensuring swift resolution and minimal disruption to your workflow. Our dedicated professionals provide in-person repairs and replacement parts promptly, keeping your equipment running smoothly.

Safeguard your data with the added benefit of defective media retention, giving you the security and control over your storage disks. Whether it’s remote diagnostics or onsite repair, HP’s responsive service operates during standard business hours, boosting your productivity and confidence. This electronic care pack is designed to seamlessly integrate with your existing warranty coverage, providing five years of dependable support and formal escalation procedures to keep your operations operating at peak performance.

Choose HP’s trusted service solution and benefit from access to electronic resources, remote system access, and a structured, efficient support experience. Elevate your device longevity and business continuity with a service that truly supports you every step of the way.



Feature Details
Product Name HP 5 year Next Business Day Onsite HW Support w/Defective Media Retention for DesignJet SD Pro MFP
Service Duration 5 years (60 months)
Response Time Next business day response
Service Type Onsite repair
Place of Service Onsite
Warranty Coverage In warranty
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Care Pack Type Electronic
Support Features Remote problem diagnosis and support, Next business day onsite hardware support, Replacement parts and materials included, Formal escalation procedures and management, Access to electronic support information and tools, HP remote system access and support, Defective media retention
Material Type DIEN
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.