We wouldn't be beaten by price
If you’ve seen it cheaper, let us know
Australia Wide Installation and Delivery
Australia Wide
Delivery
Same Day
Dispatch
Customer
Support
100%
Guaranteed
If you’ve seen it cheaper, let us know
Experience unparalleled peace of mind with the HP 5 year Next Business Day Onsite Hardware Support with Defective Media Retention, specially crafted for your DesignJet SD Pro MFP. When hardware issues arise, downtime can cost you valuable time and money. With this comprehensive care pack, you gain expert assistance at your doorstep the very next business day, ensuring swift resolution and minimal disruption to your workflow. Our dedicated professionals provide in-person repairs and replacement parts promptly, keeping your equipment running smoothly.
Safeguard your data with the added benefit of defective media retention, giving you the security and control over your storage disks. Whether it’s remote diagnostics or onsite repair, HP’s responsive service operates during standard business hours, boosting your productivity and confidence. This electronic care pack is designed to seamlessly integrate with your existing warranty coverage, providing five years of dependable support and formal escalation procedures to keep your operations operating at peak performance.
Choose HP’s trusted service solution and benefit from access to electronic resources, remote system access, and a structured, efficient support experience. Elevate your device longevity and business continuity with a service that truly supports you every step of the way.
| Feature | Details |
|---|---|
| Product Name | HP 5 year Next Business Day Onsite HW Support w/Defective Media Retention for DesignJet SD Pro MFP |
| Service Duration | 5 years (60 months) |
| Response Time | Next business day response |
| Service Type | Onsite repair |
| Place of Service | Onsite |
| Warranty Coverage | In warranty |
| Coverage Window | Standard workdays - 9 hours |
| Additional Support Option | Defective media retention |
| Care Pack Type | Electronic |
| Support Features | Remote problem diagnosis and support, Next business day onsite hardware support, Replacement parts and materials included, Formal escalation procedures and management, Access to electronic support information and tools, HP remote system access and support, Defective media retention |
| Material Type | DIEN |
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
For 2016, 2017, and a finalist for 2018, 2022, and 2023.
When you choose Global, you get more than just a printer. You get a partner commiteted to your business.
Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.
Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.
Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.
Support Beyond The Sale
From setup to managed services, we stay with you long after installation.