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HP 5-Year Next Business Day Hardware Support w/DMR/MKR for DesignJetXL 3800MFP (A & B Series) - U67Q2E
Brand: HP
SKU: U67Q2E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable 5-Year Next Business Day Hardware Support for HP DesignJetXL 3800MFP (A and B Series)

Ensure uninterrupted productivity with the HP 5 year Next Business Day Hardware Support with Defective Media Retention (DMR) and Maintenance Kit Replacement (MKR) designed specifically for the HP DesignJetXL 3800MFP series. This care pack service provides you with swift, expert onsite repairs and maintenance so you can get back to your crucial printing tasks faster and with peace of mind. Enjoy the convenience of next business day response and repair services, giving your organization the robust support needed to minimize downtime.

With a comprehensive coverage of five years, this service pack includes remote problem diagnosis, onsite hardware support during standard 9-hour workdays, and replacement parts and materials at no extra cost. Your device will be supported by formal escalation procedures and management, guaranteeing timely resolution of issues. Included Preventive Maintenance Kits ensure your printer remains in prime condition, maintaining consistent print quality and reliability. HP’s knowledgeable technicians provide both remote assistance and in-person service, tailored to your needs.

Don’t leave the performance of your HP DesignJetXL 3800MFP to chance. This care pack complements your product warranty with extensive onsite service and support, providing credibility, convenience, and confidence in your investment. Rest assured, with HP’s trusted expertise and commitment, your hardware will be well-maintained, protected, and promptly serviced, enabling seamless operations and long lifecycle durability.



Specification Details
Product Number U67Q2E
Product Name HP 5 year Next Business Day Hardware Support w/DMR/MKR for HP DesignJetXL 3800MFP (A and B Series)
Product Type Care Pack
Duration 5 years (60 months)
Coverage Window Standard workdays - 9 hours
Response Time Next business day
Support Type Onsite repair
Service Method Onsite repair
Additional Support Option Defective media retention
Preventive Maintenance Kit Included at defined times
Registration Required No
Warranty Coverage In warranty
Service Features Remote diagnosis & support, replacement parts & materials, formal escalation, HP remote system access
Place of Service Onsite
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.