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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: UD5M7E
Sale price  $1,112.00 SAVE   $0.47 Regular price  $1,112.47
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable 5-Year Next Business Day Hardware Support for Your Designjet Studio 36

Ensure the longevity and optimal performance of your Designjet Studio 36 with HP's trusted 5 Year Next Business Day Hardware Support. This care pack delivers unmatched onsite repair services designed to minimize downtime and keep your design projects flowing seamlessly. With our expert technicians ready to respond promptly, you can rest assured that hardware issues will be addressed quickly and efficiently, typically with next-business-day onsite service.

Benefit from extensive coverage including replacement parts, remote problem diagnosis, and formal escalation procedures, all designed to get your Designjet Studio 36 back in prime working condition. Our support specialists are available during standard workdays to assist with remote troubleshooting or provide in-person service if needed. The care pack starts from your hardware purchase date, granting you five full years of expert support with a commitment to high-quality service delivery.

Choose HP’s 5 Year Next Business Day Hardware Support for peace of mind that your hardware investments are protected by professionals who understand your equipment and your need for reliability. Don’t wait for unexpected failures to disrupt your workflow—stay ahead with this dependable support solution tailored specifically for your Designjet Studio 36.



Specification Details
Care Pack Type Electronic
Product Type Care Pack
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage In warranty
Coverage Window Standard workdays - 9 hours
Duration 5 years
Response Time Next business day response
Support Type Onsite repair
Product Number UD5M7E
UNSPSC Code 81111812
Service Features Remote problem diagnosis and support; Next business day onsite hardware support; Replacement parts and materials included; Formal escalation procedures and management; Access to electronic support information and tools; HP remote system access and support
Coverage Period 60 months
Material Type DIEN
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.