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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
Brand: HP
SKU: UZ267E
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

HP 5 Year Next Business Day Exchange for Consumer Laserjet Entry Service

Experience peace of mind and unmatched support with the HP 5 Year Next Business Day Exchange Service tailored specifically for Consumer Laserjet Entry products. Designed to keep your operations running seamlessly, this service ensures that should any issues arise, HP will quickly diagnose and resolve the problem remotely—with a commitment to dispatch a replacement device the very next business day. Say goodbye to extended downtimes and hello to uninterrupted productivity.

This service pack includes all shipping costs for sending your defective unit back to HP, making the entire exchange process effortless and cost-free on your end. With coverage spanning a comprehensive five years and support available during standard workdays, you can rely on expert assistance whenever you need it. HP’s efficient advanced unit exchange method guarantees minimal disruption, and since registration is not required, setup is quick and hassle-free.

Invest in reliable support that complements your HP hardware. Benefit from rapid remote troubleshooting, hassle-free logistics including courier shipment and defective returns, and a steadfast next business day response time. With HP’s 5 Year Next Business Day Exchange Service, stay secure and supported—every step of the way.



Specification Details
Product Name HP 5 year Next Business Day Exchange for Consumer Laserjet Entry Service
Product Number UZ267E
Care Pack Type Electronic
Service Method Advanced unit exchange
Response Time Next business day response
Duration 5 years (60 months)
Place of Service Offsite
Warranty Coverage In warranty
Support Type Exchange
Logistics Options Courier shipment and defective return
Coverage Window Standard workdays - 9 hours
Shipping Costs Included
Remote Support Available with expert assistance
Registration Required No
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

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Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.