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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UB7B4E
Sale price  $1,153.00 SAVE   $68.00 Regular price  $1,221.00
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable HP 5 Year Next Business Day w/DMR Service for LaserJet M528

Keep your HP LaserJet M528 running smoothly and minimize downtime with the dependable HP 5 year Next Business Day w/DMR Service. Designed specifically for your LaserJet M528, this comprehensive care pack offers next business day onsite repair services backed by HP's expert technicians. Whether you're facing hardware issues or complex incidents, our professionals are prepared to provide quick diagnosis and resolution to ensure that your workflow is never disrupted for long.

Embrace peace of mind knowing that this care pack includes Defective Media Retention (DMR), allowing you to retain possession of any failed storage media. This crucial feature lets you securely manage sensitive data according to your organization’s security policies or industry compliance requirements, enhancing your control and security. Coupled with replacement parts and materials as needed, as well as comprehensive coverage on all HP branded components and accessories, your equipment investment is safeguarded for years to come.

With coverage spanning five years and support available during standard business hours, the service ensures prompt and professional assistance exactly when you require it. Count on HP’s efficient escalation management to involve the right resources if complex issues arise. Experience reliable, fast, and secure support aimed at maximizing your printer’s uptime and productivity.



Specification Details
Care Pack Type Electronic
Product Type Care Pack
Care Pack Subtype BASE
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage In warranty
Additional Support Option Defective media retention
Coverage Window Standard workdays - 9 hours
Duration 5 years
Response Time Next business day response
Support Type Onsite repair
Product Number UB7B4E
UNSPSC Code 81111812
Service Features Remote problem diagnosis and support, Onsite hardware support- next business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.