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Brand: HP
SKU: U9MX7E
Sale price  $525.00 SAVE   $29.43 Regular price  $554.43
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable 5-Year Next Business Day Onsite Service with Defective Media Retention

Ensure your Color LaserJet E60055 or E60155 Managed printer stays in top condition with the HP 5 Year Next Business Day Service featuring Defective Media Retention. Designed to minimize downtime and maximize productivity, this care pack delivers expert troubleshooting, rapid onsite repairs, and comprehensive coverage to keep your critical hardware operating seamlessly.

With this service, you gain peace of mind knowing that HP-certified technicians are just a phone call away to provide remote diagnostics and problem resolution. When issues require hands-on attention, expert technicians will be at your location the next business day to perform repairs and replace any necessary parts. Plus, maintain full control and security of your sensitive data with the defective media retention option, allowing you to securely retain failed storage media.

Experience the convenience of a tailored support solution that covers all HP branded components—including network cards, memory modules, and accessories such as paper trays and duplex units. With formal escalation management processes in place, HP guarantees efficient handling of even the most complex incidents. Choose this care pack for dependable, proactive support that stands behind your investment and helps keep your business moving forward.



Product Key Specifications
Product Name HP 5 year Next Business Day w/DMR Service for Color LaserJet E60055 E60155 Managed
SKU U9MX7E
Care Pack Type Electronic
Duration 5 years (60 months)
Response Time Next business day
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage In warranty
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Support Type Onsite repair
Service Features
  • Remote problem diagnosis and support
  • Onsite hardware support - next business day
  • Defective media retention
  • Replacement parts and materials included
  • Escalation management
  • Coverage for all HP branded components
Datasheet Publication Number 4AA5-6385
UNSPSC Code 81112306
Business Filter cMPS
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.