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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UA7B0E
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Support for Your HP Color LaserJet E87640 MFP Managed

Ensure seamless operation and minimize downtime with the HP 5 Year Next Business Day Care Pack featuring Defective Media Retention, tailored specifically for the Color LaserJet E87640 MFP Managed. Designed for businesses that demand both rapid response and data security, this comprehensive care solution provides expert onsite repairs within the next business day of reporting a hardware issue. Trust in HP's efficient support network to keep your multifunction printer operating at peak performance, allowing your workflow to continue without costly interruptions.

With this product, you maintain full control over your sensitive data—all defective storage media remain in your possession, offering enhanced peace of mind for secure disposal or archiving according to your organization’s security protocols. The care pack includes replacement parts and materials, ensuring your hardware is restored to optimal condition swiftly and reliably. HP’s escalation management guarantees that even the most complex problems are addressed by the right experts, providing superior service that you can count on.

Experience unparalleled support with coverage extending to all HP branded components, from HP Jetdirect network modules to memory and accessories like paper trays and duplex units. Emergency issues are tackled swiftly with remote problem diagnosis and troubleshooting, and onsite assistance arrives promptly the next business day, backed by a dedicated team keen to get you back on track. Invest in the HP 5 Year Next Business Day Care Pack with Defective Media Retention and empower your business with dependable, secure, and expert service support.



Product Key Specifications
Product Name HP 5 year Next Business Day w/Defective Media Retention for Color LaserJet E87640 MFP Managed
SKU UA7B0E
Care Pack Type Electronic
Care Pack Subtype BASE
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage In warranty
Duration 5 years (60 months)
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Support Features Remote problem diagnosis, Defective media retention, Replacement parts included, Escalation management, Coverage for all HP branded components
Additional Support Option Defective media retention
UNSPSC Code 81111812
Registration Required No
Material Type DIEN
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

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For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.