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Brand: HP
SKU: UA5K6E
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

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Key Specs

Product Overview

Description

Reliable 5-Year Onsite Support for Your Color LaserJet E77825-E78325 MFP

Experience peace of mind with the HP 5 year Next Business Day with Defective Media Retention care pack, tailored specifically for your Color LaserJet E77825 to E78325 MFP Managed devices. Designed to provide comprehensive service and support, this care pack ensures your hardware is back up and running quickly, minimizing downtime and boosting productivity. With expert remote troubleshooting and a swift next business day onsite repair, your business stays efficient and uninterrupted.

The added advantage of defective media retention means you stay in full control of your sensitive data. HP technicians will diagnose your faulty storage media, provide replacement drives, and allow you to securely keep the original media. This benefit, combined with coverage for all HP branded components including network, memory, and accessories, guarantees a well-rounded protection for your investment.

Count on trusted escalation management and genuine HP parts to restore your device to optimal condition, all supported by a responsive and knowledgeable team. Whether the support is delivered remotely or onsite during standard business hours, this care pack maximizes your hassle-free service experience for five full years.



Specification Details
Product Name HP 5 year Next Business Day w/Defective Media Retention for Color LaserJet E77825-E78325 MFP Managed
SKU UA5K6E
Care Pack Type Electronic BASE Care Pack
Service Method Onsite Repair
Warranty Coverage In warranty
Duration 5 years
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective Media Retention
Support Type Onsite Repair
Includes Replacement parts, Escalation management, Coverage for all HP branded components
UNSPSC Code 81112306
Service Features Remote problem diagnosis, Next business day onsite hardware support, Defective media retention, Replacement parts and materials included, Escalation management, HP branded components coverage
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.