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HP 5 Year NBD Service with Defective Media Retention for Color LaserJet Enterprise MFP M68x
Brand: HP
SKU: U9NP5E
$1,823.00 SAVE   $106.84 $1,929.84
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Service with Defective Media Retention

Experience peace of mind and seamless productivity with the HP 5 year Next Business Day (NBD) Service, specifically designed for Color LaserJet Enterprise MFP M68x series. This comprehensive Care Pack ensures that when hardware issues arise, expert assistance is just a call away—delivering prompt onsite repair with guaranteed next business day response. Your productivity matters, and with this specialized support, downtime is minimized, allowing your business operations to keep moving smoothly.

Security is paramount, especially when dealing with sensitive data storage. With HP's Defective Media Retention feature, you maintain complete control over your failed storage media, keeping your confidential information secure while HP replaces the defective components. This service includes full coverage of HP branded components such as network and memory parts, as well as accessories like paper trays and duplex units. Trust in HP’s escalation management to handle complex issues, ensuring your device is restored promptly and efficiently by certified professionals.

Choose HP’s 5 year NBD Service with Defective Media Retention to enjoy remote problem diagnosis, swift onsite support, and inclusive replacement parts—all tailored to optimize your device’s uptime and safeguard your data. Backed by industry-leading expertise and customer-centric service, this Care Pack is your ideal solution for maximizing the longevity and reliability of your Color LaserJet Enterprise MFP M68x.



Specification Details
Product Name HP 5 year NBD Service w/Defective Media Retention for Color LaserJet Enterprise MFP M68x
SKU U9NP5E
Care Pack Type Electronic
Service Duration 5 years (60 months)
Service Method Onsite repair
Response Time Next business day
Warranty Coverage In warranty
Additional Support Option Defective media retention
Coverage Window Standard workdays - 9 hours
Supported Components All HP branded components including Jetdirect network, memory, paper trays, duplex units, and storage media
Service Features Remote diagnosis, onsite hardware support, replacement parts included, escalation management
Registration Required No
Place of Service Onsite
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.