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HP 5 Year NBD Hardware Support with Defective Media Retention & Maintenance Kit Replacement for DesignJet XL 3600 MFP
Brand: HP
SKU: UC0H4E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable HP 5 Year Next Business Day Hardware Support

Ensure your HP DesignJet XL 3600 MFP remains in peak condition with the HP 5 Year NBD Hardware Support, offering comprehensive onsite repair services including Defective Media Retention and Preventive Maintenance Kit Replacement. This care pack is designed to provide peace of mind by delivering expert hardware support directly at your location, minimizing downtime and maximizing productivity. With next business day response, your HP printer will be serviced promptly, keeping your operations running smoothly.

Experience unparalleled support with access to highly skilled HP technicians who provide remote problem diagnosis, prompt onsite repairs, and replacement parts as needed. Our dedicated team handles everything, from faulty hardware replacement to maintenance kit swaps, under a convenient electronic care pack with a full five-year duration. The program operates during standard workdays for nine hours, ensuring expert assistance is available when you need it most. Plus, the defective media retention feature safeguards your sensitive information, adding an extra layer of security and compliance to your hardware support.

Invest in reliability and expert care with this comprehensive hardware support package, tailored to extend the lifespan of your DesignJet XL 3600 MFP. With formal escalation management and easy access to HP’s support tools, this service guarantees rapid resolution of issues so you can focus on what matters most — your business.



Specification Details
Product Name HP 5 year NBD Hardware Support w/Defective Media Retention/Maint Kit Repl for DesignJetXL 3600MFP
Product Number UC0H4E
Care Pack Type Electronic
Service Method Onsite repair
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Duration 5 years
Warranty Coverage In warranty
Additional Support Option Defective media retention
Preventive Maintenance Kit Included (replacement service)
Product Type Care Pack
Service Features Remote problem diagnosis, Next business day onsite support, Replacement parts, Formal escalation procedures, HP remote system access
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

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Nearly 30 years serving Australian organisations with reliable print solutions.

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Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.