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HP 5 Year 4 Hour Response 9x5 Onsite Support for Color LaserJet CP5225 (UQ499E)
Brand: HP
SKU: UQ499E
$1,176.00 SAVE   $65.16 $1,241.16
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Efficient, Reliable, and Prompt Support for Your HP Color LaserJet CP5225

Experience peace of mind and enhanced productivity with the HP 5 year 4 hour response 9x5 Onsite Color LaserJet CP5225 Hardware Support. Designed for businesses that rely on critical printing equipment, this comprehensive care pack ensures that any hardware issues are addressed swiftly and professionally. With an impressive 4-hour response time during standard business hours (9x5), expert technicians arrive onsite the very same day to diagnose, repair, and resolve problems—minimizing costly downtime and keeping your operations running smoothly.

This service package offers a seamless blend of remote troubleshooting and onsite repair capabilities. Should your device encounter any issues, HP's remote IT experts are just a call away to perform diagnostics and attempt quick resolutions. When a hands-on fix is required, qualified HP technicians will replace parts and materials necessary to restore functionality. Plus, it covers all HP branded components, including critical accessories like paper trays and duplex units, ensuring comprehensive support throughout the lifespan of your device.

Backed by formal escalation procedures, the support team is equipped to handle even the most complex incidents effectively. Whether you need urgent repair services to maintain productivity or simply want the confidence of knowing your Color LaserJet CP5225 is backed by top-tier support, this 5-year onsite hardware support pack is a smart investment. Let HP's specialists take care of your hardware so you can focus on what matters most—your business.



Specification Details
Product Number UQ499E
Product Name HP 5 year 4 hour response 9x5 Onsite Color LaserJet CP5225 Hardware Support
Care Pack Type Electronic
Service Method Onsite repair
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Duration 5 years (60 months)
Support Type 4h onsite repair
Warranty Coverage In warranty
Coverage for Components All HP branded components including accessories
Place of Service Onsite
Service Features Remote diagnosis, same day onsite assistance, replacement parts, escalation management
UNSPSC Code 81111812
Datasheet Publication Number 4AA5-6385
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.