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Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 5 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Managed MFP E877xx
Brand: HP
SKU: U03HLE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Ensure Maximum Uptime with HP 5 Year 4 Hour 9x5 Onsite Service

Keep your Color LaserJet Managed MFP E877xx running smoothly and securely with HP's comprehensive 5-year Care Pack. Designed for critical business environments, this service guarantees a 4-hour onsite response during standard 9x5 business hours, ensuring your hardware gets expert attention exactly when you need it. Enjoy peace of mind with a service plan that blends efficient remote troubleshooting with prompt, in-person repairs, minimizing downtime and maximizing productivity.

What sets this service apart is its commitment to your data security through Defective Media Retention. You maintain control of your sensitive storage media, allowing secure disposal or archiving to meet your organization's stringent compliance requirements. Alongside expert diagnostics and repairs, HP’s service includes replacement parts and comprehensive coverage of all HP-branded components such as memory, network interfaces, and accessories — all aimed at restoring your hardware to optimal condition quickly and reliably.

Choose HP’s trusted support to experience seamless escalation management handled by skilled specialists, whether remotely or onsite. With this Care Pack, you gain a dependable partner that not only fixes issues fast but also safeguards your critical data, keeping your business moving forward with confidence.



Specification Details
Product Name HP 5 year 4 hour 9x5 with DMR Service for Color LaserJet Managed MFP E877xx
SKU U03HLE
Care Pack Type Electronic
Care Pack Subtype BASE
Place of Service Onsite
Service Method Onsite repair
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours
Duration 5 years
Warranty Coverage In warranty
Additional Support Option Defective media retention
Support Type 4h onsite repair
Service Features Remote problem diagnosis and support, Onsite hardware support – same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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