Reliable Same Day Onsite Service with Defective Media Retention for Your Color LaserJet Enterprise MFP 680x
Ensure your critical business devices receive the highest standard of care with the HP 5 year 4 hour 9x5 with Defective Media Retention (DMR) Service for Color LaserJet Enterprise MFP 680x. Designed to minimize downtime and protect your sensitive data, this comprehensive service pack delivers expert remote troubleshooting, rapid onsite repairs, and protection of defective storage media, all within standard business hours. With a guaranteed 4-hour onsite response during 9x5 coverage, you can rest assured that HP's skilled technicians will address issues promptly, keeping your workflow uninterrupted.
This Care Pack offers unmatched convenience and security features that put you in control. Not only do you benefit from quick remote diagnostics and expert escalation management for complex problems, but you also retain possession of any defective media, allowing you to securely archive or dispose of sensitive information in line with your company’s security policies. Additionally, HP covers all branded components including Jetdirect network cards, memory, accessories, and more—ensuring your device is restored with genuine parts for optimal performance.
Whether your issue requires remote assistance or in-person repair, HP’s trusted service model guarantees superior support that adapts to your needs. Protect your investment, maintain compliance, and maximize uptime with the HP 5 year 4 hour 9x5 service plan—because your business deserves nothing less than prompt, reliable, and secure hardware care.
| Specification |
Details |
| Product Name |
HP 5 year 4 hour 9x5 with DMR Service for Color LaserJet Enterprise MFP 680x |
| SKU |
U45T2E |
| Care Pack Type |
Electronic |
| Care Pack Subtype |
BASE |
| Place of Service |
Onsite |
| Service Method |
Onsite repair |
| Warranty Coverage |
In warranty |
| Response Time |
4 hour response |
| Coverage Window |
Standard workdays - 9 hours |
| Duration |
5 years |
| Additional Support Option |
Defective media retention |
| Support Type |
4h onsite repair |
| Service Features |
Remote problem diagnosis and support, Onsite hardware support – same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components |
| UNSPSC Code |
81112306 |
| Product Classification |
Fixed CP standalone |
| Datasheet Publication Number |
4AA5-6385 |
| Master Publishing Date |
03/02/2020 |
| Registration Required |
No |
| Business Filter |
cMPS |
