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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U45RQE
$1,103.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Onsite Support with HP 5 Year 4 Hour 9x5 Service

Experience peace of mind with the HP 5 year 4 hour 9x5 with Defective Media Retention (DMR) Service designed specifically for the Color LaserJet Enterprise 670x. When critical hardware issues arise, this comprehensive care pack ensures you receive expert assistance when you need it most, featuring a rapid 4-hour onsite response during standard business hours to minimize downtime and keep your business operations running smoothly.

With this service, you benefit from remote troubleshooting and diagnostics by seasoned IT professionals, who will work diligently to resolve your issues efficiently. Should an onsite visit be necessary, HP's skilled technicians will arrive the same business day to perform repairs and replacements. Plus, the added security of defective media retention allows your business to retain control over sensitive data, meeting stringent security and compliance standards.

This care pack also covers all HP-branded components, including print trays and network parts, enhanced by HP's escalation management for complex issues. Invest in a solution that supports your equipment's longevity while providing fast, reliable, and secure technical support, giving you confidence and uninterrupted productivity.



Specification Details
Product Name HP 5 year 4 hour 9x5 with DMR Service for Color LaserJet Enterprise 670x
Product Number U45RQE
Care Pack Type Electronic
Service Method Onsite repair
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Duration 5 years
Additional Support Option Defective media retention
Warranty Coverage In warranty
Service Features
  • Remote problem diagnosis and support
  • Onsite hardware support – same business day
  • Defective media retention
  • Replacement parts and materials included
  • Escalation management
  • Coverage for all HP branded components
UNSPSC Code 81112306
Place of Service Onsite
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.