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HP 5 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Enterprise MFP M480
Brand: HP
SKU: U11FCE
$886.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
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Key Specs

Product Overview

Description

HP 5 Year 4 Hour 9x5 w/DMR Service for Color LaserJet Enterprise MFP M480

Ensure your critical Color LaserJet Enterprise MFP M480 stays operational with the HP 5 Year 4 Hour 9x5 Service, featuring Defective Media Retention (DMR). Designed for businesses that demand quick and reliable support, this care pack provides expert remote troubleshooting and same-business-day onsite repairs during standard workdays. With a fast 4-hour response time and comprehensive coverage of all HP branded components, you can trust HP to keep your device performing at its best.

Peace of mind comes standard with this plan as you maintain control over your sensitive data thanks to the defective media retention feature. HP will diagnose issues with your storage media, replace faulty components, and allow you to securely retain the defective drives—helping you meet compliance and security standards effortlessly. Additionally, HP's formal escalation procedures ensure complex problems are resolved efficiently by engaging appropriate resources or third parties when necessary.

This care pack delivers unparalleled convenience and professional support, including replacement parts, hardware repairs, and thorough coverage of network components, memory, accessories, and more. Maximize your product uptime and reduce unexpected downtime with HP’s trusted onsite repair service, available from Monday through Friday during working hours, for five full years. Rely on HP’s expertise and swift support to get you back to business as quickly as possible.



Specification Details
Product Name HP 5 year 4 hour 9x5 w/DMR Service for Color LaserJet Enterprise MFP M480
Product Number U11FCE
Care Pack Type Electronic
Care Pack Subtype BASE
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage In warranty
Additional Support Option Defective media retention
Coverage Window Standard workdays - 9 hours
Duration 5 years
Response Time 4 hour response
Support Type 4h onsite repair
Service Features Remote problem diagnosis and support, Onsite hardware support – same business day, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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