Skip to product information
5%
OFF
Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9MY0E
Sale price  $743.00 SAVE   $41.13 Regular price  $784.13
View More
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

We wouldn't be beaten by price

If you’ve seen it cheaper, let us know

Key Specs

Product Overview

Description

HP 5 Year 4 Hour 9x5 w/DMR Service for Color LaserJet E60055 E60155 Managed

Ensure your critical printing hardware is supported with the HP 5 Year 4 Hour 9x5 w/ Defective Media Retention (DMR) Service designed specifically for Color LaserJet E60055 and E60155 Managed printers. This comprehensive service plan guarantees on-site support during standard workdays with a rapid 4-hour response time, providing you peace of mind and ensuring minimal disruption to your workflow.

With this Care Pack, you benefit from remote diagnostics and troubleshooting by HP’s experienced IT experts, who work swiftly to resolve issues. When onsite support is necessary, highly trained technicians arrive the very same business day to fix any hardware problems promptly. The DMR feature allows you to maintain full control over your sensitive data by retaining defective storage media, giving you the security and compliance assurance your business demands.

Beyond speedy repairs, this service covers all HP branded components including Jetdirect network cards, memory modules, and attached accessories such as paper trays and duplex units. The service also includes escalation management, ensuring complex incidents are addressed efficiently with specialized resources. Investing in this Care Pack ensures reliable, expert support to maximize your printer uptime and maintain operational excellence.



Specification Details
Service Type Care Pack
Duration 5 years
Response Time 4 hour onsite repair
Coverage Window 9 hours (standard workdays)
Place of Service Onsite
Additional Support Defective Media Retention (DMR)
Warranty Coverage In warranty
Supported Devices Color LaserJet E60055 E60155 Managed
Support Features Remote troubleshooting, parts replacement, escalation management
Registration Required No
Product Number U9MY0E
Product Classification Fixed CP standalone
UNSPSC Code 43211595
Supplies & accessories
Support Downloads

Page title

Select a page to display its content.
Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.