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Australia Wide Installation and Delivery
Australia Wide
Delivery
Same Day
Dispatch
Customer
Support
100%
Guaranteed
If you’ve seen it cheaper, let us know
Ensure your critical printing hardware is supported with the HP 5 Year 4 Hour 9x5 w/ Defective Media Retention (DMR) Service designed specifically for Color LaserJet E60055 and E60155 Managed printers. This comprehensive service plan guarantees on-site support during standard workdays with a rapid 4-hour response time, providing you peace of mind and ensuring minimal disruption to your workflow.
With this Care Pack, you benefit from remote diagnostics and troubleshooting by HP’s experienced IT experts, who work swiftly to resolve issues. When onsite support is necessary, highly trained technicians arrive the very same business day to fix any hardware problems promptly. The DMR feature allows you to maintain full control over your sensitive data by retaining defective storage media, giving you the security and compliance assurance your business demands.
Beyond speedy repairs, this service covers all HP branded components including Jetdirect network cards, memory modules, and attached accessories such as paper trays and duplex units. The service also includes escalation management, ensuring complex incidents are addressed efficiently with specialized resources. Investing in this Care Pack ensures reliable, expert support to maximize your printer uptime and maintain operational excellence.
| Specification | Details |
|---|---|
| Service Type | Care Pack |
| Duration | 5 years |
| Response Time | 4 hour onsite repair |
| Coverage Window | 9 hours (standard workdays) |
| Place of Service | Onsite |
| Additional Support | Defective Media Retention (DMR) |
| Warranty Coverage | In warranty |
| Supported Devices | Color LaserJet E60055 E60155 Managed |
| Support Features | Remote troubleshooting, parts replacement, escalation management |
| Registration Required | No |
| Product Number | U9MY0E |
| Product Classification | Fixed CP standalone |
| UNSPSC Code | 43211595 |
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
For 2016, 2017, and a finalist for 2018, 2022, and 2023.
When you choose Global, you get more than just a printer. You get a partner commiteted to your business.
Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.
Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.
Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.
Support Beyond The Sale
From setup to managed services, we stay with you long after installation.