Skip to product information
0%
OFF
Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 5 Year 4 Hour 9x5 Onsite Service for LaserJet Enterprise M609 M612 (SKU: U9MZ5E)
Brand: HP
SKU: U9MZ5E
$704.00 SAVE   $0.22 $704.22
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

We wouldn't be beaten by price

If you’ve seen it cheaper, let us know

Key Specs

Product Overview

Description

Reliable HP 5 Year 4 Hour 9x5 Onsite Service for LaserJet Enterprise M609 M612

Protect your investment with the HP 5 Year 4 Hour 9x5 Service tailored specifically for the LaserJet Enterprise M609 and M612 series. This comprehensive Care Pack ensures your devices receive prompt and professional onsite repair within just 4 hours during standard business days, five days a week. Designed to maximize uptime, this service guarantees expert troubleshooting, quick diagnosis, and efficient issue resolution right at your location to minimize downtime and keep your business operations running smoothly.

Beyond rapid repair, this service offers exclusive value through defective media retention, allowing you to securely retain your failed storage components and maintain full control over sensitive data. Enjoy peace of mind knowing replacement parts, including HP branded components such as memory, network modules, and accessories like paper trays and duplex units, are included. HP's escalation management further assures expert intervention when complex issues arise, providing an extra layer of confidence in superior service quality.

Whether you need remote diagnostics or same-day onsite assistance, HP's highly skilled technicians are ready to support your critical printing equipment with customer-focused solutions. Secure your LaserJet Enterprise M609 or M612 investment with this expertly crafted Care Pack, designed to deliver unparalleled service experience, optimize device uptime, and safeguard your business continuity.



Specification Details
Product Name HP 5 year 4 hour 9x5 Service for LaserJet Enterprise M609 M612
SKU U9MZ5E
Care Pack Type Electronic
Service Method Onsite repair
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours
Duration 5 years
Defective Media Retention Included
Support Type 4h onsite repair
Warranty Coverage In warranty
Coverage HP branded components including Jetdirect network components, memory, paper trays, duplex units, and storage media
Place of Service Onsite
Registration Required No
UNSPSC Code 81111812
Support Features Remote problem diagnosis, onsite hardware support, escalation management
Supplies & accessories
Support Downloads

Page title

Select a page to display its content.
Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Recommended Products

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.
Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.