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Brand: HP
SKU: U9NE5E
Sale price  $562.00 SAVE   $33.32 Regular price  $595.32
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

HP 5 Year 4 Hour 9x5 Onsite Service for LaserJet Enterprise M608 M611

Experience exceptional hardware support and minimized downtime with the HP 5 Year 4 Hour 9x5 Onsite Service Care Pack, tailored for the LaserJet Enterprise M608 and M611 printers. Designed to meet the needs of demanding business environments, this professional-grade service package ensures that expert technicians will respond within four hours during standard business hours (9x5), delivering onsite repairs the very same day to keep your operations running smoothly.

Benefit from advanced remote troubleshooting and diagnostics, allowing issues to be accurately identified and often resolved without delay. When onsite intervention is required, the service includes replacement of all necessary HP branded parts and materials — including HP Jetdirect network components, memory, paper trays, duplex units, and storage media — ensuring comprehensive protection. Additionally, the defective media retention option lets you maintain control of sensitive data by securely retaining any failed storage media, supporting your compliance with data security standards.

Backed by formal escalation management and continuous expert support, this care pack guarantees that your hardware investment remains protected for five years. With an emphasis on fast response and effective resolution, you can confidently focus on your business objectives knowing HP has your printer support covered.



Specification Details
Product Name HP 5 year 4 hour 9x5 Service for LaserJet Enterprise M608 M611
SKU U9NE5E
Care Pack Type Electronic
Duration 5 years (60 months)
Response Time 4 hour onsite repair
Coverage Window Standard workdays (9 hours per day, 9x5)
Service Method Onsite repair
Additional Support Option Defective media retention
Warranty Coverage In warranty
Supported Components All HP branded components including network components, memory, paper trays, duplex units, and storage media
Place of Service Onsite
Support Type 4h onsite repair
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.