We wouldn't be beaten by price
If you’ve seen it cheaper, let us know
Australia Wide Installation and Delivery
Australia Wide
Delivery
Same Day
Dispatch
Customer
Support
100%
Guaranteed
If you’ve seen it cheaper, let us know
Ensure your critical HP LaserJet devices stay operational and secure with the HP 5 Year 4 Hour 9x5 Onsite Service for E60065 and E60165 Managed models. Designed to provide timely, expert support, this comprehensive Care Pack guarantees a rapid 4-hour onsite response during standard 9-hour business days for five years. Whether you face hardware issues or require immediate repairs, HP's trained professionals deliver efficient onsite troubleshooting and repair, minimizing your downtime and keeping your operations running smoothly.
This service goes beyond quick fixes. It empowers you to maintain full control over your sensitive data through Defective Media Retention, allowing you to securely hold on to your defective storage media. HP also covers replacement parts and materials for all HP branded components, including essential accessories such as paper trays, duplex units, and storage media, ensuring your hardware is restored with genuine parts for maximum reliability.
Benefit from peace of mind with HP’s formal escalation management that enlists specialized resources for complex incidents, ensuring your issues are resolved thoroughly. With remote diagnosis and support complementing onsite repairs, help is just a call or visit away—prompt, professional, and tailored to your business needs. Invest in trusted support and protect your print environment with this all-encompassing HP Care Pack.
| Feature | Details |
|---|---|
| Care Pack Type | Electronic |
| Product Type | Care Pack |
| Service Method | Onsite repair |
| Place of Service | Onsite |
| Warranty Coverage | In warranty |
| Additional Support Option | Defective media retention |
| Coverage Window | Standard workdays - 9 hours |
| Duration | 5 years |
| Response Time | 4 hour response |
| Support Type | 4h onsite repair |
| Coverage Period (Months) | 60 |
| Service Features | Remote diagnosis, same business day onsite support, defective media retention, replacement parts included, escalation management, coverage for all HP branded components |
| Product Number | U9NJ0E |
| Manufacturer | HPI |
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.
With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.
Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.
For all regional locations across Australia, delivery times vary between 2-7 business days.
These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.
For 2016, 2017, and a finalist for 2018, 2022, and 2023.
When you choose Global, you get more than just a printer. You get a partner commiteted to your business.
Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.
Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.
Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.
Support Beyond The Sale
From setup to managed services, we stay with you long after installation.