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HP 5 Year 4 Hour 9x5 Hardware Support with Defective Media Retention for LaserJet Enterprise MFP M63x
Brand: HP
SKU: U9NK5E
$1,943.00 SAVE   $114.88 $2,057.88
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable 5-Year Hardware Support with Defective Media Retention for Your LaserJet Enterprise MFP M63x

Experience peace of mind knowing your critical LaserJet Enterprise MFP M63x is backed by comprehensive, expert HP hardware support for a full five years. Designed to keep your business running smoothly, this support package delivers a 4-hour onsite response during standard 9x5 business hours, ensuring rapid problem resolution and minimal downtime. Whether you encounter hardware issues or require diagnostics, our skilled remote IT experts are readily available to troubleshoot and resolve your concerns promptly.

Security is paramount — with Defective Media Retention included, you maintain control and possession of any failed storage media. This essential feature allows you to handle sensitive data securely, meeting your organization’s compliance and industry standards. Additionally, the support covers all HP branded components including memory, network, accessories, and more, providing a holistic solution for your device’s longevity.

Empower your business with hassle-free replacement parts and materials as part of the service, plus benefit from formal escalation management when complex issues arise. HP’s Same Day Onsite Service means seasoned professionals will be at your location swiftly, guaranteeing that your hardware is restored efficiently. Trust in high-quality support that ensures your LaserJet Enterprise MFP M63x stays operational and secure, letting you focus on what matters most — your work.



Specification Details
Product Name HP 5 year 4 hour 9x5 Hardware Support w/Defective Media Retention for LaserJet Enterprise MFP M63x
SKU U9NK5E
Service Duration 5 years (60 months)
Response Time 4 hour onsite repair
Coverage Window Standard 9x5 business hours
Service Type Onsite repair with remote diagnostics
Additional Support Defective media retention (keep your failed storage media)
Coverage All HP branded components including Jetdirect network and memory
Care Pack Type Electronic BASE Care Pack
Registration Required No
Warranty Coverage In warranty
Material Type DIEN (Service)
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.