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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UB7B7E
Sale price  $1,487.00 SAVE   $0.16 Regular price  $1,487.16
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable HP 5 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for LaserJet M528

Experience peace of mind with the HP 5 Year 4 Hour 9x5 w/DMR Service for LaserJet M528, designed to keep your critical hardware running smoothly and securely. This comprehensive care pack delivers expert support and rapid onsite repair within four hours during standard business hours, ensuring minimal downtime. When issues arise, you can count on HP’s skilled technicians to provide both remote diagnostics and effective in-person service, helping you get back to business faster than ever.

Security is paramount when handling defective storage media. With this plan, you maintain full control of your sensitive data through Defective Media Retention, allowing you to securely archive or dispose of failed components according to your organization's compliance standards. Additionally, the service includes replacement parts and materials, as well as extensive coverage for all HP branded components like Jetdirect network modules, memory, paper trays, duplex units, and storage media.

HP’s support specialists are always ready to assist, whether remotely or onsite, backed by formal escalation procedures that ensure complex problems are swiftly resolved. Choose this reliable, hassle-free service to protect your investment and enhance your product uptime with a trusted partner dedicated to your success.



Specification Details
Care Pack Type Electronic
Service Type 4h onsite repair
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Duration 5 years
Place of Service Onsite
Warranty Coverage In warranty
Additional Support Option Defective Media Retention
Coverage All HP branded components including Jetdirect network components, memory, paper trays, duplex units, and storage media
Product Number (SKU) UB7B7E
UNSPSC Code 81111812
Product Classification Fixed CP standalone
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.