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Support Services (for Document & Printing)_Product__Product Only_Center facing
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HP 5 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for LaserJet E52645 Managed
Brand: HP
SKU: UB7D7E
$3,366.00 SAVE   $0.26 $3,366.26
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable 5-Year 4-Hour Onsite Support for Your HP LaserJet E52645 Managed Printer

Ensure your critical HP LaserJet E52645 Managed printer stays operational and efficient with the HP 5 year 4 hour 9x5 w/DMR Service. Designed for business environments where uptime is essential, this comprehensive care pack delivers expert support with a rapid 4-hour response time during standard 9-hour workdays, five days a week. With onsite repairs, experienced HP technicians will arrive the very same business day to diagnose and resolve your hardware issues quickly and professionally.

This service goes beyond typical maintenance by including Defective Media Retention (DMR), empowering you to maintain control over sensitive or proprietary data stored on defective storage media. You can securely retain failed drives while HP provides replacements, helping your organization meet compliance requirements and safeguard critical information. Additionally, all HP branded components including Jetdirect network parts, memory, and accessories such as duplex units and paper trays are covered, ensuring a seamless repair experience with genuine parts included.

Benefit from remote troubleshooting capabilities to accelerate problem diagnosis, minimizing downtime even before onsite visits are arranged. When complex incidents arise, HP’s escalation procedures will mobilize specialized resources to promptly restore functionality. With this care pack, your business enjoys peace of mind from proactive maintenance, rapid response, and expert support that keeps productivity on track.



Specification Details
Product Name HP 5 year 4 hour 9x5 w/DMR Service for LaserJet E52645 Managed
SKU UB7D7E
Care Pack Type Electronic
Care Pack Subtype BASE
Service Method Onsite repair
Place of Service Onsite
Response Time 4 hour response (same business day)
Coverage Window Standard workdays - 9 hours (9x5)
Duration 5 years
Warranty Coverage In warranty
Additional Support Defective media retention
Coverage Includes All HP branded components, including Jetdirect network components, memory, paper trays, duplex units, and storage media
Support Features Remote problem diagnosis, onsite hardware support, escalation management, replacement parts included
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.