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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U03H1E
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Onsite Support for Your Color LaserJet Managed MFP

Ensure your Color LaserJet Managed MFP E786xx operates with maximum uptime and efficiency with the HP 5 year 4 hour 9x5 with Defective Media Retention (DMR) Service. Designed to deliver swift and expert hardware support, this Care Pack empowers your business with a rapid 4-hour response time during standard business hours, Monday through Friday. When technical issues arise, HP's skilled technicians provide remote diagnosis and onsite repair the very same business day, minimizing downtime and disruption to your workflow.

This service plan offers more than just speedy repairs—it prioritizes your data security by allowing you to retain defective storage media, enabling safe disposal or archiving according to your organization's compliance needs. Additionally, the coverage includes replacement parts and materials for all HP branded components, ensuring comprehensive support for your device. From network cards to paper trays, you can count on HP to cover it all with certified expertise and escalation management for complex issues.

With a 5-year duration, this support package is an investment in consistent, worry-free performance. Benefit from seamless access to expert support, onsite repairs, and the peace of mind that comes with knowing your critical devices are protected by an industry leader. Improve your operational efficiency and safeguard your sensitive data with this meticulous HP Care Pack designed specifically for your Color LaserJet Managed MFP E786xx.



Specification Details
Product Name HP 5 year 4 hour 9x5 with DMR Service for Color LaserJet Managed MFP E786xx
SKU U03H1E
Care Pack Type Electronic
Care Pack Subtype BASE
Service Method Onsite repair
Place of Service Onsite
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Duration 5 years
Additional Support Option Defective media retention
Support Type 4h onsite repair
Warranty Coverage In warranty
Service Features Remote problem diagnosis and support, Onsite hardware support same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.