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Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 5 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Managed MFP E47528
Brand: HP
SKU: U11VRE
$1,870.00 SAVE   $0.15 $1,870.15
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable 5-Year Onsite Service with Rapid Response for Your HP Color LaserJet Managed MFP

Ensure your essential printing and scanning devices remain operational when you choose the HP 5 year 4 hour 9x5 w/DMR Service for Color LaserJet Managed MFP E47528. Designed for businesses requiring minimal downtime, this care pack guarantees expert support with a swift four-hour onsite response during standard business hours, five days a week, for a full five years. Whether you face complex hardware issues or need immediate intervention, HP's trusted technicians are ready to provide prompt and effective onsite repair, getting you back up and running as quickly as possible.

Protect your data privacy while maintaining productivity. With the Defective Media Retention option included, you retain possession of any failed storage media, empowering you to securely dispose of or archive sensitive information as per your company’s compliance requirements. Rest easy knowing your HP branded components — from network cards and memory to storage units and accessories — are covered comprehensively, including parts replacement and repair materials.

Experience comprehensive service features that encompass remote troubleshooting, diagnostics, and the reassurance of same-business-day onsite visits when necessary. HP’s escalation management ensures that any complex incidents receive dedicated expert resources to resolve issues efficiently. Choose the care pack that delivers peace of mind, security, and professional support tailored to your business’s needs.



Specification Details
Care Pack Type Electronic
Product Type Care Pack
Care Pack Subtype BASE
Place of Service Onsite
Service Method Onsite Repair
Warranty Coverage In Warranty
Additional Support Option Defective Media Retention
Coverage Window Standard Workdays - 9 hours
Duration 5 Years
Response Time 4 Hour Response
Support Type 4h Onsite Repair
Product Number (SKU) U11VRE
UNSPSC Code 81111812
Coverage Period 60 Months
Service Features
  • Remote problem diagnosis and support
  • Onsite hardware support - same business day
  • Defective media retention
  • Replacement parts and materials included
  • Escalation management
  • Coverage for all HP branded components
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.