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Support Services (for Document & Printing)_Product__Product Only_Center facing
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HP 5 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Enterprise X654xx
Brand: HP
SKU: U45SCE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable HP 5 Year Onsite Support with Defective Media Retention

Ensure maximum uptime and secure operations with the HP 5 Year 4 Hour 9x5 Service for Color LaserJet Enterprise X654xx. Designed for businesses demanding fast, expert support, this Care Pack offers comprehensive onsite assistance with a guaranteed 4-hour response time during standard business hours. With this plan, you'll have access to remote IT experts for swift diagnostics and troubleshooting, plus onsite repairs performed the very same day for any hardware issues.

This service package prioritizes your data security by allowing you to retain defective storage media, giving you full control for compliant disposal or archiving, an essential feature for sensitive information handling. Beyond media retention, the HP Care Pack covers replacement of any faulty HP branded components, including network cards, memory modules, and accessories—ensuring your Color LaserJet Enterprise X654xx printer performs optimally without hidden costs or delays.

Experience unparalleled peace of mind with HP’s rigorous escalation management and dedicated support team. Whether you need remote support or on-location repairs, this package promises prompt, high-quality service tailored to keep your operations running smoothly. Invest in this 5-year protection plan and benefit from expert assistance, efficient repairs, and enhanced security, helping your business maintain peak productivity with confidence.



Specification Details
Product Name HP 5 year 4 hour 9x5 with DMR Service for Color LaserJet Enterprise X654xx
SKU U45SCE
Care Pack Type Electronic
Service Method Onsite repair
Coverage Period 5 years (60 months)
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Additional Support Option Defective media retention
Warranty Coverage In warranty
Support Type 4h onsite repair
Service Features Remote problem diagnosis and support, Onsite hardware support - same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Place of Service Onsite
Product Classification Fixed CP standalone
UNSPSC Code 81112306
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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