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Support Services (for Document & Printing)_Product__Product Only_Center facing
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HP 5 Year 4 Hour 9x5 Defective Media Retention Service for Color LaserJet Enterprise MFP X579xx/X580xx
Brand: HP
SKU: U45R0E
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MPS Product:
Includes service, maintenance, and usage-based management

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Key Specs

Product Overview

Description

HP 5 Year 4 Hour 9x5 Service with Defective Media Retention

Ensure your Color LaserJet Enterprise MFP X579xx/X580xx remains operational and secure with this comprehensive HP Care Pack. Designed to deliver expert onsite repair services within just 4 hours during standard business hours, this plan offers a full 5 years of coverage, providing you with peace of mind and reliable, prompt support when you need it most. Minimize downtime and maximize productivity as HP’s skilled technicians deliver efficient, same-day service to get your printer back up and running swiftly.

With Defective Media Retention included, you retain full control over your sensitive data, allowing you to securely dispose of or archive storage media without compromising confidentiality. This service not only ensures rapid issue diagnosis and resolution through remote support but also covers all necessary replacement parts, including HP-branded components such as network cards, memory, and accessories. Escalation management means complex problems are handled by specialized resources to guarantee timely solutions.

Trust HP’s expert service for your critical printing device, combining rapid onsite assistance with security, convenience, and comprehensive parts coverage. Whether remotely or in person, HP support specialists stand ready to help you maintain seamless business operations and protect your data with unparalleled professionalism.



Specification Details
Product Name HP 5 year 4 hour 9x5 with DMR Service for Color LaserJet Enterprise MFP X579xx/X580xx
SKU U45R0E
Care Pack Type Electronic
Place of Service Onsite
Service Method Onsite repair
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours
Duration 5 years
Warranty Coverage In warranty
Additional Support Option Defective Media Retention
Support Type 4h onsite repair
Service Features Remote problem diagnosis and support, Onsite hardware support – same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Registration Required No
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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