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Support Services (for Document & Printing)_Product__Product Only_Center facing
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HP 5 Year 4 Hour 9x5 Service with Defective Media Retention for Color LaserJet Enterprise M455
Brand: HP
SKU: U11W5E
$476.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable HP 5 Year 4 Hour 9x5 w/DMR Service for Color LaserJet Enterprise M455

Ensure your Color LaserJet Enterprise M455 stays productive and dependable with the HP 5 Year 4 Hour 9x5 service plan. Designed for businesses that demand swift, professional repair and support, this Care Pack delivers expert onsite hardware service with a guaranteed response time within 4 hours during standard business days. With coverage extending over 5 years, you can rely on consistent, high-quality support that maximizes your printer's uptime and minimizes disruption to your workflows.

Security is paramount when handling sensitive data stored on your device. This service includes Defective Media Retention (DMR), allowing you to maintain control of your failed storage media. By retaining possession of your defective drives, you safeguard your data privacy and comply with security standards or industry regulations more effectively. Whether you need remote troubleshooting or same-day onsite repairs, HP's skilled technicians provide comprehensive support, including replacement parts and materials, to promptly restore your device's functionality.

Experience peace of mind with a service plan that covers all HP branded components including HP Jetdirect network cards, memory modules, and attached accessories like paper trays and duplex units. HP's formal escalation process ensures that even complex issues receive the attention of specialized resources or third-party experts when necessary. Backed by HP's trusted expertise, this Care Pack empowers your business to stay productive, secure, and fully supported every step of the way.



Specification Details
Product Name HP 5 year 4 hour 9x5 w/DMR Service for Color LaserJet Enterprise M455
SKU U11W5E
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage In warranty
Duration 5 years (60 months)
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Support Type 4h onsite repair
Service Features Remote problem diagnosis and support; Onsite hardware support – same business day; Defective media retention; Replacement parts and materials included; Escalation management; Coverage for all HP branded components
UNSPSC Code 81111812
Product Classification Fixed CP standalone
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.