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HP 5 Year 4 Hour 9x5 Service with Defective Media Retention for Color LaserJet E625xx E626xx Managed
Brand: HP
SKU: U9NN3E
$2,978.00 SAVE   $165.76 $3,143.76
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
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Key Specs

Product Overview

Description

Reliable Onsite Support for Your Color LaserJet E625xx E626xx Managed Printers

Ensure your critical printing devices stay up and running with the HP 5 year 4 hour 9x5 with Defective Media Retention (DMR) Service. Designed specifically for Color LaserJet E625xx and E626xx Managed series, this care pack offers unparalleled peace of mind by delivering rapid onsite repairs within just 4 hours during standard business hours (9x5). Whether you're experiencing hardware malfunctions or require immediate troubleshooting, our expert technicians are ready to provide reliable support that minimizes downtime and maximizes productivity.

Data security is paramount, and with our DMR service feature, you retain possession of any defective storage media. This enables you to securely dispose of or archive sensitive information per your organization’s compliance standards. Beyond media retention, the service includes replacement parts and materials, remote problem diagnosis, and escalation management to handle even the most complex issues efficiently. Trust in HP's commitment to quality by covering all HP branded components including network interfaces, memory, and attached accessories such as paper trays and duplex units.

Key benefits at a glance:

  • Fast 4-hour onsite response on standard workdays for prompt hardware support
  • Secure handling of defective media with customer retention for data protection
  • Comprehensive coverage including parts, labor, and escalation support
  • Remote and onsite troubleshooting ensuring convenience and expert resolution

With this service plan, you gain a dependable partner who prioritizes minimizing disruption to your business operations while securing your data and equipment with trusted HP service excellence.



Specification Details
Product Name HP 5 year 4 hour 9x5 w/DMR Service for Color LaserJet E625xx E626xx Managed
SKU U9NN3E
Care Pack Type Electronic
Duration 5 years (60 months)
Response Time 4 hour onsite repair
Coverage Window Standard workdays - 9 hours (9x5)
Place of Service Onsite
Warranty Coverage In warranty
Additional Support Option Defective media retention (DMR)
Service Features Remote problem diagnosis, onsite support, replacement parts, escalation management, coverage of all HP branded components
UNSPSC Code 43211595
Product Classification Fixed Care Pack standalone
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.