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Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 5 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet E77822-E78322 MFP
Brand: HP
SKU: UA5J2E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

HP 5 Year 4 Hour 9x5 with Defective Media Retention Service for Color LaserJet E77822-E78322 MFP Managed

Ensure your Color LaserJet E77822-E78322 Multi-Function Printer remains fully operational with HP’s comprehensive 5-year service plan offering a 4-hour onsite response during standard 9x5 business hours. This care pack is expertly designed to provide swift, reliable support that minimizes downtime and maximizes productivity for your business-critical printing environment.

Featuring distinctive Defective Media Retention, this service allows you to retain possession of defective storage media, ensuring sensitive data remains secure and compliant with your regulatory standards. Combined with HP’s expert remote diagnostics and same-business-day onsite repair, you benefit from a seamless service experience, including all necessary replacement parts and materials—all backed by formal escalation procedures to resolve complex issues effectively.

Supported by coverage for all HP branded components — from HP Jetdirect network cards to memory and attachments — this care pack guarantees end-to-end hardware protection. Rely on HP’s knowledgeable and prompt support teams to keep your Color LaserJet E77822-E78322 MFP running smoothly and securely, giving you confidence and peace of mind for years to come.



Specification Details
Product Name HP 5 year 4 hour 9x5 w/Defective Media Retention SVC for Color LaserJet E77822-E78322 MFP Managed
SKU UA5J2E
Service Type 4h onsite repair
Duration 5 years
Coverage Window Standard workdays - 9 hours
Response Time 4 hour response
Place of Service Onsite
Additional Support Defective media retention
Warranty Coverage In warranty
Service Features Remote problem diagnosis and support, Onsite hardware support – same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Product Type Care Pack
Product Classification Fixed CP standalone
UNSPSC Code 81111812
Care Pack Subtype BASE
Service Method Onsite repair
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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