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HP 4 Year Parts Coverage HW Support w/ DMR & Maintenance Kit Replacement for DesignJetXL 3600MFP
Brand: HP
SKU: UC0N5E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable 4 Year Parts Coverage & Remote Service for Your DesignJetXL 3600MFP

Ensure maximum uptime and operational efficiency with the HP 4 Year Parts Coverage HW Support with Defective Media Retention (DMR) and Maintenance Kit Replacement designed specifically for the DesignJetXL 3600MFP. This comprehensive Care Pack offers advanced parts exchange and next business day parts delivery, making it easier than ever to maintain your hardware with minimal disruptions. Say goodbye to stocking spare parts and reduce downtime by relying on HP’s expert service network.

Our service includes remote problem diagnosis by highly trained HP service technicians, providing quick and accurate troubleshooting from the convenience of your location. The included defective media retention option grants you peace of mind, allowing you to securely retain defective storage disks while instantly receiving replacements. This is part of HP’s commitment to your data security and control.

With a 4-year duration, standard 9-hour workday coverage window, and next business day response, this Care Pack ensures timely support when you need it most. Shipping charges for standard delivery are included, and flexible logistics options can cater to your specific timing and location needs. Protect your investment and empower your service team with HP’s trusted support and preferential parts discounts.



Specification Details
Product Name HP 4 Year Parts Coverage HW Support w/DMR/Maint Kit Repl for DesignJetXL 3600MFP
Product Number (SKU) UC0N5E
Care Pack Type Electronic
Duration 4 years (48 months)
Service Method Part exchange
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Place of Service HP Site
Additional Support Option Defective media retention
Logistics Options Parts shipped next business day
Support Type Exchange
UNSPSC Code 81111812
Key Features Advanced parts exchange, Remote diagnosis, Preferential parts discounts, Defective media retention, Shipping included
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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