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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U7UN5E
Sale price  $1,429.00 SAVE   $3.05 Regular price  $1,432.05
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable 4-Year Parts Coverage for Your DesignJet SDPro MFP

Ensure your HP DesignJet SDPro MFP continues to operate at its peak performance with the HP 4 year Parts Coverage Hardware Support. Designed specifically for the DesignJet SDPro MFP series, this comprehensive care pack focuses on parts replacement and expert remote support, providing you with peace of mind and uninterrupted productivity over the next four years.

With advanced parts exchange and next business day parts delivery, you’ll experience minimized downtime—replacement components are shipped promptly before you even return the defective parts. Supported by experienced HP technicians capable of remote problem diagnosis and assistance, this care pack guarantees efficient service and expert help whenever you need it. Plus, shipping charges for standard delivery are included, with flexible options available for time and place to suit your business needs.

Eliminate the hassle and expense of stocking spare parts on-site. With HP's preferential parts discounts and fixed coverage during standard work hours, you can confidently protect your investment while focusing on what truly matters: producing outstanding prints. Invest in reliable hardware support that keeps your DesignJet seamlessly running without interruptions.



Specification Details
Product Name HP 4 year Parts Coverage Hardware Support for DesignJet SDPro MFP
Product Number (SKU) U7UN5E
Duration 4 years (48 months)
Coverage Window Standard workdays - 9 hours
Response Time Next business day response
Service Features Advanced parts exchange, Next Business Day parts delivery, Remote problem diagnosis, Preferential parts discounts
Service Method Part exchange
Logistics Options Parts shipped next business day
Registration Required No
Care Pack Type Electronic
Place of Service Channel
Warranty Coverage In warranty
Support Type Exchange
Material Type DIEN
Datasheet Publication Number 4AA5-7985
UNSPSC Code 43211595
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.