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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U45QWE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Support for Your Color LaserJet Enterprise MFP

Ensure your HP Color LaserJet Enterprise MFP X579xx/X580xx stays operational with the HP 4 Year Next Business Day with DMR Service. Tailored for businesses that prioritize uptime and data security, this care pack delivers expert onsite repair within the next business day, minimizing downtime and keeping your workflow uninterrupted. Benefit from the expertise of HP’s certified technicians who provide remote diagnostics and swift onsite repairs to get your device back to peak performance promptly.

With this service plan, you maintain full control over your sensitive information thanks to the Defective Media Retention (DMR) feature. When storage media requires replacement, you retain the defective drives, empowering you to handle sensitive data according to your company’s compliance and security protocols. Additionally, your coverage extends comprehensively across all HP branded components, including accessories such as paper trays and duplex units, ensuring that your entire device ecosystem is protected.

Invest in dependable support that combines remote problem resolution, expert escalation management, and genuine replacement parts and materials. With standardized 9-hour workday coverage and a duration of four years, this care pack offers peace of mind and professional service continuity that your enterprise demands. Choose HP’s Next Business Day onsite care pack to minimize disruptions and maximize productivity.



Specification Details
Product Name HP 4 year Next Business Day with DMR Service for Color LaserJet Enterprise MFP X579xx/X580xx
SKU U45QWE
Care Pack Type Electronic
Care Pack Subtype BASE
Service Method Onsite repair
Warranty Coverage In warranty
Coverage Period 4 years (48 months)
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Support Type Onsite repair
Service Features Remote problem diagnosis and support; Onsite hardware support - next business day; Defective media retention; Replacement parts and materials included; Escalation management; Coverage for all HP branded components
UNSPSC Code 81112306
Company HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.