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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U11X9E
Sale price  $175.00 SAVE   $0.32 Regular price  $175.32
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Service with Defective Media Retention

Experience peace of mind and keep your HP LaserJet Enterprise M40x running smoothly with the HP 4 year Next Business Day w/DMR Service. This comprehensive care pack offers rapid, expert support that ensures your hardware issues are dealt with swiftly—minimizing downtime and maximizing productivity. Our dedicated team of remote IT specialists is ready to provide troubleshooting, diagnostics, and problem resolution, so you can often avoid the need for onsite intervention altogether.

When an onsite visit is necessary, count on our commitment to next business day response, delivering skilled repair services directly at your location. Security-conscious businesses will appreciate the Defective Media Retention feature, allowing you to retain and securely manage your failed storage media in compliance with your own data control policies. Alongside parts replacement, formal escalation management, and coverage for all HP branded components, this service plan ensures your LaserJet continues operating at peak performance.

Invest in reliability, responsiveness, and robust data security with this thoughtfully designed HP care pack. Whether remotely or onsite, our support specialists are on standby to help you get back to business quickly and confidently. Rest assured, your investment in HP technology is protected by expert care focused on minimizing disruptions and handling complex incidents effectively.



Specification Details
Product Name HP 4 year Next Business Day w/DMR Service for LaserJet Enterprise M40x
Product Number U11X9E
Care Pack Type Electronic
Care Pack Subtype BASE
Service Method Onsite repair
Warranty Coverage In warranty
Coverage Period 4 years (48 months)
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Additional Support Defective media retention
Service Features Remote problem diagnosis, Onsite hardware support, Replacement parts included, Escalation management, Coverage for all HP branded components
Place of Service Onsite
Manufacturer HPI
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.