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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UA7M1E
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

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Key Specs

Product Overview

Description

Reliable Next Business Day Support with Defective Media Retention

Ensure your HP LaserJet E82540 MFP Managed device stays operational with the HP 4 Year Next Business Day Care Pack featuring Defective Media Retention. Designed for businesses that prioritize minimal downtime and data security, this comprehensive service plan delivers prompt onsite repair services with expert technicians ready to assist you. Enjoy peace of mind knowing you have immediate access to remote troubleshooting, diagnostic support, and next business day onsite repairs to keep your device performing at its best.

This care pack empowers you to maintain full control over your sensitive data by allowing retention of defective storage media. HP will diagnose the issue, provide replacement parts, and you keep the faulty drives—meeting industry security standards and compliance requirements. Benefit from coverage that includes all HP branded components, such as Jetdirect network cards, memory, and essential accessories, so you are fully protected against hardware failures throughout the service period.

With a 4-year duration, standard 9-hour workday coverage, and escalation management for complex incidents, HP’s service ensures your business operations remain uninterrupted. Take advantage of this reliable and secure onsite repair service to protect your investment and sustain productivity.



Specification Details
Product Name HP 4 year Next Business Day w/Defective Media Retention for LaserJet E82540 MFP Managed
Product Number (SKU) UA7M1E
Care Pack Type Electronic
Service Type Onsite repair with Next Business Day response
Duration 4 years (48 months)
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective Media Retention
Support Coverage HP branded components including Jetdirect network components, memory, accessories
Response Time Next business day
Service Features Remote problem diagnosis, onsite hardware support, replacement parts included, escalation management
Warranty Coverage In warranty
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.